Travel Advisory: Covid-19 Covid-19 Preparedness

RH Hotels and Management


25 March 2020

South African President, Cyril Ramaphosa, on 23 March 2020 announced a national lockdown. Under this lockdown, only companies servicing essential services (as directed by Government) may continue to operate.

In light of this, by Thursday 26 March 2020, all of our hotels will be deactivated for the 21 day lockdown period.

No inventory will be made available for dates falling within the lockdown period but all booking channels will remain bookable for stays post-lockdown.

Managing Your Booking

We understand that travellers may reconsider future travel plans and we will do our utmost to accommodate your changing travel needs. To manage your booking at any of our 4 IHG properties, please use our Manage your Stay option and for bookings at RH Hotel Pretoria, please email us at

For IHG’s updated cancellation policy, please refer to the Travel Advisory which is being updated as needed. The Travel Advisory also addresses the steps taken by IHG to ensure that Rewards Club members are better able to manage their loyalty activity during these times.

For RH Hotel Pretoria's cancellation policy, please refer to their Travel Advisory.

We thank you for your understanding and encourage all South Africans to adhere to the government’s regulations and precautions outlined on the Department of Health’s dedicated website: We thank you for your support and hope to welcome you to our hotels soon.